PRIVACY POLICY

A legal disclaimer

At Sophie Christiansen Ltd, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make any material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Who are we?

Sophie Christiansen Ltd are a limited by guarantee company (11322183) having our registered office at 122 Feering Hill, Feering, Colchester, Essex, England, CO5 9PY. We are the commercial company supporting Paralympian Sophie Christiansen.

What type of information is collected?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email), comments, feedback, and personal profile.

How is information collected?

When you send a message through the contact form, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

Why is information collected?

We collect such information for the following purposes:

1. To provide our users with ongoing customer assistance and technical support;

2. To be able to contact our visitors with general or personalised service-related notices;

3. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services;

4. To comply with any applicable laws and regulations.

Who has access to your information?

We will not sell or rent your information to third parties nor will we share your information with third parties for marketing purposes.

Your choices

You have a choice about whether you wish to receive information from us. We will not contact you for marketing purposes by email, phone, text message or post unless you have given your prior consent.

You may at any time choose not to receive email notifications and/or marketing materials from us by following the unsubscribe instructions included in each e-mail or newsletter you may receive, or by indicating so when we call you, or by contacting us directly.

How is information stored?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do you communicate with your site visitors?

Following the completion of a contact form to get in touch with Sophie, users may be contacted via email, telephone or postal mail depending on how the user wishes to be contacted.

How are cookies and other tracking tools used?

Sophie Christiansen Ltd makes no attempt to identify individual users. You should be aware however, that access to web pages will generally create log file entries in the systems of your Internet Service Provider (ISP) or network services provider. These entities may identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and not within our control.

We may also use Google Analytics, a popular web analytics service provided by Google, Inc. to collect standard internet log information (including your IP address) and details of your use of our website. We do this to find out things such as the number of visitors to the various parts of the site and analyse how you use this site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Opting out of Google Analytics:

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout

How to Manage Cookies:

Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser or visit http://www.allaboutcookies.org to find out how to configure these settings on several major browsers. Switching off cookies may restrict your use of our website and/or delay or affect the way in which it operates.

Two types of cookies are used by our website:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. they are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences on our specific site.

Links to other websites

Our website may contain links to other websites run by other organisations. To allow you to interact with other websites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our websites.

This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

How can you withdraw your consent for collection of personal information?

If you do not want us to process your data anymore, please contact us at admin@sophiechristiansen.co.uk or via our contact page.

Any questions regarding your contact information

The accuracy of your information is important to us. If your email address, or any of the other information we hold changes, is inaccurate or out of date, please email us as soon as possible at admin@sophiechristiansen.co.uk or via our contact page or send hard copy mail to us at 122 Feering Hill, Feering, Colchester, Essex, England, CO5 9PY.

You have the right to ask for a copy of the personal information Sophie Christiansen Ltd holds about you. If you’re not happy about how we have handled your personal information, you can contact us to have the matter investigated at admin@sophiechristiansen.co.uk.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office https://ico.org.uk.

If you would like to: access, correct, amend or delete any personal information we have about you, you are welcome to contact us at admin@sophiechristiansen.co.uk or via our contact page.